PATIENT LIFT SUPPORT
Talk With a Patient Lift Specialist
Have a question about patient lifts, slings, fit, or an existing order?
Our team can help you find the right next step without making the process complicated.
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Choosing the right patient lift
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Sling selection and sizing
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Weight capacity, fit, and transfer questions
Call 800-595-9580
Available 7 Days a Week · 8am–8pm ET
Real Help From Patient Lift Specialists
Real Product Guidance
Get help comparing lift types, features, and transfer needs.
Support 7 Days a Week
Reach us from 8am–8pm ET for product and ordering questions.
No Call Center
Speak with someone who understands patient lifts and slings.
CONTACT OPTIONS
Best Ways to Reach Us
Choose the option that works best for you. For immediate help choosing a lift or sling, calling is usually fastest.
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FASTEST OPTION
Call a Lift Specialist
Speak directly with someone who can help with lift selection, sling sizing, fit, and ordering questions.
Call 800-595-9580
7 Days a Week · 8am–8pm ET
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QUICK QUESTIONS
Live Chat
Use the chat bubble in the bottom-right corner of the website to connect with our team while you shop.
Look for the Message Us button.
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NON-URGENT QUESTIONS
Email Us
Send us product questions, order details, photos, or anything easier to explain in writing.
sales@protektpatientlifts.com
We typically respond within a few hours during support hours.
EMAIL SUPPORT
Send Us Your Question
Prefer to write? Send us your question, product name, order details, or sling concerns and our team will get back to you as soon as possible.
Typical response time: within a few hours during support hours.
Contact form
HOW WE CAN HELP
Common Questions We Help With Every Day
Not sure exactly what to ask? These are some of the most common reasons families, caregivers, and healthcare professionals contact us.
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Choosing the Right Lift
Compare full-body, sit-to-stand, portable, and hydraulic lift options.
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Sling Compatibility
Get help choosing the right sling style, size, and attachment type.
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Weight Capacity & Fit
Review patient weight, base width, clearance, and transfer requirements.
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Shipping & Delivery
Ask about current shipping timelines, delivery expectations, and order status.
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Assembly & Setup
Get guidance on basic setup, operation, and manufacturer resources.
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Existing Orders
Contact us with questions about an order, product, sling, or delivery.
BUSINESS INFORMATION
Protekt Patient Lifts LLC
Patient lift specialists helping families, caregivers, and healthcare professionals find safe, practical transfer solutions.
Support 7 Days a Week
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Business Address
428 Green Bay Rd #2SM
Highwood, IL 60040
Highwood, IL 60040
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