Contact a Protekt Patient Lift Specialist
Need help choosing the right patient lift or sling?
Our team helps families, caregivers, and healthcare professionals find safe and practical patient transfer solutions.
📞 Call our patient lift specialists:
(800) 595-9580
Available 7 Days a Week
8am – 8pm ET
Speak with a real patient lift specialist — no call center.
Best Ways to Reach Us
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📞 Phone (Fastest)
Speak directly with a patient lift specialist.
(800) 595-9580
Open daily
8am – 8pm ET -
💬 Live Chat
Use the chat bubble in the bottom right corner of the website to connect with our team.
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📧 Email
sales@protektpatientlifts.com
We typically respond within a few hours.
Send Us a Message
Prefer email? Fill out the form below and our team will respond as soon as possible.
We are happy to help with lift selection, sling compatibility, shipping questions, or anything else you may need.
Contact form
Common Reasons Customers Contact Us
Many families and caregivers contact us for help with:
• Choosing between a full-body lift and a sit-to-stand lift
• Determining which sling is compatible with their lift
• Confirming weight capacity requirements
• Understanding shipping timelines
• Questions about assembly or setup
If you're unsure which lift is right for your situation, our team is happy to help guide you.
Protekt Patient Lift FAQ
When will my patient lift ship?
Most Protekt patient lifts ship within 1–2 business days.
Once your order ships, you will receive a tracking number by email so you can monitor delivery.
Typical delivery times within the continental United States are 3–6 business days depending on your location.
Does the lift arrive assembled?
Protekt patient lifts arrive mostly assembled.
In most cases, the only steps required are attaching the lift mast, installing the spreader bar, and charging the battery.
Assembly typically takes about 10–20 minutes.
How do I know which sling I need?
Choosing the correct sling depends on the patient’s mobility level, body type, and transfer needs.
If you are unsure which sling is compatible with your lift, our team can help you select the correct option.
Do Protekt lifts include a warranty?
Yes.
Protekt patient lifts include the official Proactive Medical manufacturer warranty covering the lift frame and components.
If you ever need help with warranty service, our team can assist you in contacting the manufacturer and starting the process.
Company Name: Protekt Patient Lifts LLC
Address: 428 Green Bay Rd #2SM Highwood, IL 60040
Email: sales@protektpatientlifts.com
Phone: (800) 595-9580
